Terms of Sale
Pricing
All prices are per pound and apply to standard package sizes as specified.
Packaging
Products are supplied in a variety of standard packages chosen for easy dispensing by the customer, safe storage, shipping and handling, good environmental practice and good economics.
Freight Terms
- Unless otherwise specified, all products are shipped freight collect.
- Prices in effect at the time of shipment shall prevail and are subject to change without notice.
- All prices and surcharges apply to single shipments made to one location at a time.
Payment Terms
- Online Credit Card
- Money Order
- Letter of Credit
- Company Check
- Bank Official Check
- Wire Transfer
- Previous Established Accounts P.O. Net – 30 days from date of invoice
Returns
All merchandise returns must have a return authorization number and are subject to approval of quality as determined by our laboratory. Goods approved for return (freight prepaid to a location of our choice) will receive credit as follows:
Unopened Containers
- 75% credit if returned within 30 days of invoice date
- 50% credit if returned within 60 days of invoice date
Non-Returnable Products
- Opened Containers
- Discontinued Items
- Repacked Quantities
- Presscakes
- Firm-order products or products made to specification
- Fast color salts after six months from invoice date
- All products after one year from invoice date
Please contact us by email or call 800-859-1240 toll free if you have additional questions or inquiries.